Parts & Retail Manager

Market 36 Recruitment are currently recruiting for a Parts & Retail Manager on behalf of our client based in Framlingham, Suffolk.

This is an excellent opportunity for a motivated and driven individual to take responsibility for the efficient running of a busy Parts Department within a well-established business. The successful candidate will play a key role in supporting customers, internal departments and trade partners whilst managing the existing parts team and departmental operations.

Job Description

Reporting to the Branch & Sales Manager, the Parts & Retail Manager will be responsible for the day-to-day management and efficient operation of the Parts Department, showroom and goods inward area, ensuring excellent customer service and departmental profitability.

Roles & Responsibilities

• Managing the daily operations of the Parts Department, showroom and goods inward area
• Leading and supporting the existing parts team
• Maintaining effective communication between customers and the Parts Department
• Supporting Sales and Service Departments internally
• Managing relationships with key accounts, customers and trade partners
• Monitoring departmental profitability and operational performance
• Ensuring stock and goods inward processes are managed efficiently
• Working towards departmental targets and objectives
• Handling confidential matters with professionalism and discretion
• Supporting customers with parts enquiries and product knowledge
• Maintaining high standards of organisation and attention to detail
• Assisting during busy seasonal periods including harvest times

Experience, Skills & Qualifications

• Experience and knowledge of Agricultural and Groundcare products and parts is advantageous
• Previous management or supervisory experience is desirable
• Excellent verbal and written communication skills
• Ability to remain calm under pressure
• Strong organisational and multitasking abilities
• Proactive and methodical approach to problem solving
• Ability to work independently and use own initiative
• Excellent IT skills
• Strong attention to detail

Hours

42.5 hours per week
Monday to Friday | 8:00am – 5:30pm
(1-hour unpaid lunch)

Additional hours may be required during peak periods and Saturdays as per rota.

Salary

Competitive salary depending on experience plus profit-related bonus.

Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.