IT Support Admin
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The IT Support Admin will provide technical assistance and support across the organisation, ensuring smooth and efficient operations. This role is based in Redditch.
Client Details
My client is a large consumer brand organisation based in Redditch, Birmingham who are looking for a full time IT Support Administrator.
Description
- Provide first-line IT support to internal teams and resolve technical issues promptly.
- Maintain and monitor IT systems, ensuring optimal performance and minimal downtime.
- Assist with the installation and configuration of hardware and software.
- Ensure data security and support regular system backups.
- Collaborate with the Technology department to implement system upgrades and improvements.
- Document IT processes and provide training to staff as required.
- Manage and respond to IT support tickets within agreed timeframes.
- Communicate effectively with team members and stakeholders to resolve IT concerns.
Profile
A successful IT Support Admin should have:
- Proven experience in providing IT support within an organisation.
- Strong understanding of hardware, software, and network systems.
- Knowledge of data security protocols and best practices.
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Can commute to Redditch Monday to Friday.
Job Offer
- Negotiable salary up to £35,000.
- Free parking.
- Opportunity to progress.
- IT Support Admin
- 25 days annual leave plus bank holidays+ birthday off.
- Christmas shut down.
- Daytime working hours.
- Discretionary annual bonus based on company performance up to 15%.
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